Terms and Conditions

These Terms and Conditions (the “Terms”) are a binding agreement between Fox Forces, the operator of foxforces.net and the services provided through it (“Fox Forces”, “we”, “us” or “our”), and each organization that registers on the Platform and each person who uses it on that organization’s behalf (“you”).

You accept these Terms by ticking the acceptance box when you register. We record the version you accepted and the date and time you accepted it. By registering an organization or acting for one, you confirm that you are authorised to accept these Terms on its behalf, and the organization is bound by them. If you do not agree, do not register or use the Platform.

Some features carry additional rules shown where you use them, such as the statement displayed before you place a promotion bid. Those rules form part of these Terms and, if they conflict with these Terms, prevail for that feature.

These Terms are available in Arabic and English, and both versions are intended to say the same thing. If they differ, the Arabic version prevails.

In these Terms, words with capital initials have the following meanings.

• “Platform” means the foxforces.net website, the signed-in workspace, the API, webhooks, calendar feeds, emails and any other service we provide under the Fox Forces name.
• “Organization” means a company or other business entity registered on the Platform; Organizations are the parties that buy and supply.
• “User” means an individual with an account who signs in to act for one or more Organizations.
• “Member” means a User who belongs to an Organization, and “Role” the set of permissions they hold there: Owner, Admin, Seller Manager, Buyer Manager, Approver or Member.
• “Buyer” and “Supplier” mean an Organization acting with its buying or supplying capability enabled. One Organization may be both.
• “Business Verification” means our Staff’s manual review of an Organization’s documents and details. An Organization that has passed it is “Verified” (shown on the Platform as Business Verified). “Trusted” is a higher tier that the Platform awards automatically to a Verified Organization with a strong record of completed Orders (section 5).
• “RFQ” (request for quotation) means a request posted by a Buyer, made up of one or more “Lines”, each describing one requirement in a category.
• “Bid” means a Supplier’s offer on a Line, with its price and, where it states them, its delivery date, warranty and payment terms, and its statement of compliance with the specification.
• “Live Bidding Session” means a timed session on a single Line in which the Suppliers the Buyer admits compete by revising their Bids.
• “Technical Review” means the review of a Bid by outside reviewers the Buyer chooses (“Consultants”), most often because the Bid departs from a Line’s specification.
• “Award” means the Buyer’s final acceptance of a Bid. “Order” means the record the Platform creates for each awarded Line.
• “Instalment” means a share of an Order’s price that falls due under the payment terms agreed in the Bid.
• “Review” means the ratings and comment one party to a completed Order gives the other. “Reputation Score” means each of the two 0 to 100 scores the Platform calculates from an Organization’s record, one as a Supplier and one as a Buyer.
• “Promotion” means paid placement bought through a “Campaign” in a monthly auction for a position, and the material shown in it, such as a “Creative” or a category “Showcase”.
• “Content” means any information, file, price or message you submit to the Platform.
• “Staff” means the people who operate the Platform for Fox Forces, using separate staff accounts.
• “Personal Data” has the meaning given in Egypt’s Personal Data Protection Law No. 151 of 2020 (the “Data Protection Law”).

The Platform is for business use only. You may register and use it only to buy or supply goods and services for a genuine business, and only if you have full legal capacity to enter into contracts. It is not intended for consumers buying for personal or household use.

• You must give accurate, current and complete information about yourself and your Organization, and keep it up to date.
• Your account is personal. Do not share your password or the links we email you; each colleague who needs access should be invited as a Member.
• You are responsible for keeping your password secure and for activity through your account. If you suspect unauthorised use, tell us at once at info@foxforces.net.
• You may belong to several Organizations from one account, but must not create an account in a false name, for someone else without their agreement, or to get around a restriction or suspension.

For security, a session lasts 24 hours from the moment you sign in. Activity does not extend it; after 24 hours you must sign in again.

We may ask for further information about you or your Organization at any time, and we may decline Business Verification or take the measures in section 21 where we reasonably believe that information given is inaccurate or that the account is not used for genuine business.

Organizations, not individuals, are the parties that buy and supply on the Platform. A User acts for an Organization through the Role or Roles the Organization gives them. For example, Seller Managers place Bids; Buyer Managers post RFQs and may finally accept Awards up to the spending threshold the Organization sets; above that threshold, or if the Organization has set none, an Approver, Admin or Owner must give the final acceptance.

Anything a Member does on the Platform within their Role, such as posting an RFQ, placing or revising a Bid, accepting a Bid, recording or confirming a payment or writing a Review, is done on behalf of their Organization and binds it. Your Organization is responsible for whom it invites, the Roles and approval threshold it sets, and promptly suspending or removing anyone who should no longer act for it. We and other Organizations may rely on actions taken through a Member’s account without checking that person’s authority outside the Platform.

Every Organization must have at least one Owner. The Owner and Admins manage its settings, team, bank accounts, API keys and data export; only the Owner can transfer ownership or request closure. Full bank account numbers are visible only to the Owner and Admins, and masked for other Roles; the Buyer’s Members who record payments (its Owner, Admins, Buyer Managers and Approvers) see an Order’s payout account in full so that they can pay.

An Organization may enable the buying capability, the supplying capability or both. Turning a capability off requires a request that our Staff review. On approval, a Supplier’s open Bids are withdrawn and its catalogue listings archived, or a Buyer’s open RFQs are closed (cancelling any Live Bidding Session not yet started and withdrawing the Bids on them), while Orders in progress continue.

To protect Buyers, a Supplier must be Verified by our Staff before it can take any supply action on the Platform. Until then, it may complete its profile and add its bank accounts, apply for verification, read the RFQs that reach it and complete Orders already awarded to it, but it may not:

• place, revise, withdraw or negotiate Bids, or take part in a Live Bidding Session;
• create or change catalogue listings, or propose new categories;
• promote a category Showcase, create, change, pause, resume or bid in Promotion Campaigns, or submit Creatives;
• take any other action that the Platform reserves for Verified Suppliers.

Verification is a manual review by our Staff; nothing is verified automatically. An Organization may apply once it has given its legal name, tax registration number and an address, and uploaded its commercial registration document (and, for a Supplier, chosen at least one category and service region). It may add other evidence, such as certifications and past projects, and a note for the reviewer. We may ask for more information and take the time reasonably needed, and we tell you the outcome through the Platform. Buyers do not need to be Verified to post RFQs.

We may refuse verification, or revoke it later, and we give the Organization our reason. Reasons may include information that is inaccurate, outdated or cannot be confirmed, documents that appear altered, or a breach of these Terms. On revocation the restrictions above apply again immediately. Orders already created are not cancelled by that alone, and Bids already placed stay open: the Buyer may still accept them, and the Supplier remains bound to perform any Order that results.

Verification is a point-in-time check of the information supplied to us, not a guarantee, endorsement or certification of an Organization’s identity, solvency, licences, quality, capacity or conduct, and it does not replace your own checks before you contract. The Trusted tier is awarded and withdrawn automatically by the Platform from an Organization’s record (currently at least 10 completed Orders, on-time delivery and completion rates of at least 95% and no disputes), and our Staff may also withdraw it; it is no more a guarantee than verification is.

A Buyer may post an RFQ made up of Lines. Each Line names a category, a quantity and unit of measure, a delivery region (one of Egypt’s 27 governorates, or Online for work that can be done remotely), a delivery address (not needed for an Online Line), a requested delivery date and, optionally, a specification. The Buyer sets a deadline for Bids, may change it, and may add Lines while the RFQ is open.

A Line reaches the Suppliers registered in its category whose service regions include its delivery region (an Online Line reaches Suppliers that serve Online). Suppliers the Buyer invites, by name, through one of its supplier lists or by an email invitation they accept, see every Line of the RFQ. A Supplier that has bid on a Line keeps sight of it while the RFQ is open, and afterwards if its Bid was accepted. Apart from them, only the people the Buyer itself involves, such as businesses it invites by email and Consultants it asks for Technical Review, see parts of the RFQ. We do not guarantee that any particular Supplier will see or bid on it.

By posting an RFQ, the Buyer confirms that:

• it describes a real requirement the Buyer genuinely intends to purchase, not posted only to collect prices, gather Suppliers’ information or benchmark for a third party;
• its descriptions, quantities, specifications and attachments are accurate, and the Buyer has the right to share them;
• the Buyer will consider the Bids it receives in good faith, and close the RFQ or remove a Line when it is no longer needed.

A Buyer is not obliged to award any Line, to accept the lowest Bid or to give reasons for its choice.

A Bid’s price is always the total for the whole quantity of the Line, never a unit price; any unit price the Platform shows is derived from your total for convenience only. Each Bid on a Line carries one price in one currency, may state a delivery date, a warranty date and payment terms (a preset, or up to six Instalments, each a whole-percent share of the price due a set number of days after the Award, delivery or completion), and declares whether it meets the Line’s specification or, if not, what it offers instead. You must state all of this accurately and never conceal a departure from the specification.

A Bid is a firm offer by your Organization, which it must stand behind on the terms shown until it is withdrawn or the RFQ or Line closes. You may revise or withdraw a Bid while it is open, unless it has been finally accepted, has lost to another Supplier’s Award or has won a Live Bidding Session; once a Live Bidding Session is scheduled on a Line, only its admitted participants may revise their Bids, and once it has closed no one may. Withdrawals are recorded, and a pattern of placing and withdrawing Bids may be taken into account under section 21.

The Buyer may accept or reject a Bid. The Supplier may revise its price or payment terms, and the Buyer may answer a revision with a counter-proposal; every proposal stays in the Line’s negotiation history, visible to both, while the Bid exists. A provisional acceptance is not an Award: the Award happens only when a Member with authority under the Buyer’s approval settings finally accepts the Bid, and the other Bids on that Line are then marked as accepted by another supplier. A Supplier that did not win may see the outcome, the Buyer’s optional reason, its rank and its gap to the winning price in whole percent (where its Bid is in the winner’s currency), but never the winner’s name.

After Bids are in, the Buyer may take one Line to a Live Bidding Session, admitting at least two Bids from different Suppliers (a Bid that departs from the specification only after Technical Review accepts it). Only admitted Suppliers take part, and from the moment the session is scheduled the Line takes no new Bids. During the session:

• participants may only revise or withdraw the Bid they already placed, in the session currency, between the start and end times kept by the Platform’s clock, which is final;
• a Bid close to the end may extend the session under its anti-sniping rule, up to the Buyer’s limit;
• depending on the visibility the Buyer chooses, participants see their own rank, the leading price, or only their own Bid, and never other participants’ identities;
• a session that has started cannot be cancelled, and its result is frozen and recorded when it closes.

Unless the Buyer chose otherwise (automatic award is the default), the winning Bid moves to accepted when the session closes, but the Buyer’s own approval rules still decide the final Award.

The Buyer may send a Bid to Technical Review, and must do so before a Bid that departs from a Line’s specification can join a Live Bidding Session. The Buyer chooses up to ten Consultants, who need no account on the Platform. Each is emailed a comparison of the requested and offered specifications, naming the Buyer and the Supplier but never the price, with a link to accept or refuse the Bid; the Buyer may resend a link or add Consultants. The review concludes once, by the rule the Buyer chose (all Consultants, or any one). A refused Bid stays exactly as it was.

By placing a Bid, a Supplier agrees that its details other than its price may be shared with the Buyer’s Consultants for this purpose.

A Buyer that uses Technical Review is responsible for its Consultants: it must have their agreement and a lawful basis for giving us their contact details, must ensure they keep Bid information confidential and use it only for the review, and answers for their decisions. Review links are personal to each Consultant, record a single decision and expire after 14 days, or sooner if the Buyer resends or cancels the review or the Bid or Line is withdrawn; they must not be forwarded. Consultants act for the Buyer, not for Fox Forces.

A Buyer may invite Suppliers already on the Platform to an RFQ, by name or through one of its supplier lists. A Buyer may also invite a business by entering its email address; we then send it an invitation from info@foxforces.net, which does not name the Buyer, to view the RFQ and join the Platform.

When you invite a business by email, you confirm that:

• you have a legitimate business reason to invite that business to that specific RFQ;
• the address is a business contact address that you obtained lawfully and have the right to contact for this purpose, and it does not come from a purchased, scraped or harvested list;
• you will not use invitations to send advertising, unrelated messages or bulk mail.

We honour every opt-out: an address that asks not to be contacted, or whose mail is refused, receives no further invitations from any Buyer. Invitations are limited (currently 50 addresses per RFQ, 200 messages per Buyer Organization a day and one reminder every three days to an address), go out only while the RFQ is open, and may be restricted further if we see signs of misuse. A business that joins by invitation must accept these Terms, and its Organization must pass Business Verification before it can bid.

When a Bid is finally accepted (or a catalogue item is bought directly at its published price), the Platform creates an Order for that Line, carrying the accepted price, the quantity and delivery details of the RFQ, the delivery date the Supplier committed to and the payment terms as negotiated (where none were agreed, the Supplier may set them once on the Order). From that moment a binding agreement for that Line exists between the Buyer and the Supplier on those terms, together with any further terms they agree in writing.

Fox Forces is not a party to that agreement. We do not buy, sell, supply, store, carry or inspect anything, and we are not the agent of either party. We do not guarantee that any Order will be performed, the quality, safety, legality, quantity or delivery of any goods or services, or that any payment will be made. Each party alone is responsible for its obligations and for complying with the laws that apply to it, including tax, customs and licensing requirements.

The Supplier moves the Order through its milestones (for goods: confirmed, preparing, shipped and delivered; for services: confirmed, in progress and rendered), adding tracking and proof of delivery where available, and both parties must keep its status accurate. Either party may cancel an Order on the Platform while it is still at the confirmed stage; a cancellation counts in the canceller’s Reputation Score, and whether their agreement permits it is a matter between them.

When the Supplier marks an Order delivered or rendered, a dispute window of 5 days opens, in which the Buyer may confirm receipt or raise a dispute (section 12). If the Buyer does neither, the Order completes automatically when the window ends. Completion records that the Order has finished for the Platform’s purposes, such as Reviews and reputation; it does not by itself waive any right either party has under its agreement or the law.

The Platform moves no money. Fox Forces is not a bank, payment service provider, money transfer service, escrow agent, guarantor or collection agent, and it never holds funds for anyone. Buyers pay Suppliers directly, outside the Platform, by the means they agree.

The Platform keeps a record of what is owed and paid. Each Order’s payment terms appear as Instalments, each falling due on the date or event its terms set, such as a number of days after the Award, delivery or completion. The Buyer declares a payment it has made (amount, date, method, reference and, optionally, a receipt only the parties can see); the Supplier confirms it arrived or, giving a reason, states that it did not, and may record money received itself. The Platform sends reminders around due dates and holds the clock during a dispute. When an Order is cancelled, unpaid Instalments are voided and payments already made stay on the record; any refund is a matter between the parties.

These records are only as accurate as what the parties enter. They are not receipts, invoices, tax documents or proof of payment issued by us, and we do not verify them. You must record payments truthfully: declaring a payment not made, or refusing to confirm one received, breaches these Terms. Paying on time forms part of a Buyer’s Reputation Score.

If an Order’s payout account changes, the Buyer’s Members who make payments are emailed at once, and that notice cannot be switched off. Before paying into a new or changed account, the Buyer should confirm it with the Supplier through a channel it trusts. We are not responsible for payments sent to a wrong or fraudulent account.

A Buyer may raise a dispute on an Order during its dispute window, stating its reason. The Order then pauses as disputed: neither party can move it on, and its payment clock is held.

Our Staff review the dispute using the reason given, the Order’s record on the Platform and any further information they ask the parties for, and decide how the Order concludes on the Platform: completed, where the delivery stands, or cancelled, where the Buyer’s complaint stands, recording the reasons for their decision. That decision settles the Order’s status and Instalments on the Platform and how it counts towards each party’s record and Reputation Score. Both parties must take part in good faith, give accurate information and reply to our Staff’s requests within the time they reasonably set.

Staff facilitation is a service offered to help the parties. It is not arbitration and it is not a judgment. We do not award damages, order refunds or enforce payment, and we do not handle disagreements arising outside an Order. Each party keeps every right and remedy it has against the other under their agreement and the law, including the right to go to the competent courts.

After an Order is completed, each party may review the other within 90 days, rating quality, communication and reliability, and optionally adding a comment, tags and whether it would work with them again. Reviews are double-blind: a Review stays hidden until the other side writes theirs or 14 days pass. The reviewed Organization may publish one public reply.

The Platform calculates two Reputation Scores for each Organization, from 0 to 100, from its recorded activity over the last 24 months: as a Supplier, from delivery, Reviews, reliability, responsiveness, credentials and repeat business; as a Buyer, from payment, decisiveness, Reviews, fairness and credentials. A score is shown for each side only once the Organization has 3 completed Orders on that side. Badges are awarded and withdrawn automatically by rule. Neither scores nor badges can be bought or negotiated.

Reviews must be honest and based on genuine experience of the Order. You must not:

• write or procure fake Reviews, or review an Order your Organization was not party to;
• offer or accept payment, discounts or any other benefit in return for a Review, its content or its withdrawal;
• exchange favourable Reviews with another Organization, or use related Organizations to inflate a record;
• threaten a negative Review to obtain a commercial advantage;
• include Personal Data, confidential information, or abusive or defamatory content in a Review or reply.

The reviewed Organization may report a Review to our Staff, once; our Staff may then hide it if it breaches these Terms, and a hidden Review is no longer shown and no longer counts towards any score or badge. We do not otherwise edit or remove Reviews, and the opinions in them are their authors’, not ours.

Organizations verified by our Staff (Business Verified or Trusted) may promote a category Showcase and buy positions through Promotion Campaigns. Each position is sold in a monthly auction, won by the highest qualifying bid. Eligibility is checked again when the auction runs and throughout the month, so an Organization that is not Verified at that moment cannot win, and a position whose Organization stops being eligible stops. Only the Owner and Admins can commit their Organization’s money to a promotion bid.

Winning is final. If you win, the amount you bid becomes payable to Fox Forces for that month and is not refunded for any reason, including if you pause the Campaign, if our Staff stop it, or if your Organization stops being eligible partway through the month. This statement is also shown to you before you place a bid. Amounts won are payable in the manner and within the time we notify you.

Apart from amounts won in promotion auctions, we do not currently charge fees for using the Platform. The plans described on our pricing page are descriptive and are not enforced. If we introduce fees, we will tell you in advance and amend these Terms under section 25 before any fee applies to you.

Every paid placement is labelled as sponsored wherever it appears, and you must not hide or imitate that label. Our Staff review every Creative before it is shown and after any change; they may reject a Creative or withdraw its approval (you may change and resubmit it), or stop a Campaign’s position, which ends it for the rest of that month, where it is inaccurate, misleading or unlawful, infringes others’ rights or breaches these Terms. You are responsible for every claim in your Showcases and Creatives, including about certifications, brands and capacity.

We do not promise any number of views, clicks, enquiries, RFQs or Orders from Promotion.

You keep ownership of the Content you provide. You are responsible for it, and you confirm that it is accurate, that you hold every right and permission needed to provide it (including from any person whose Personal Data or image it contains), and that it does not infringe anyone’s rights or break any law.

You grant Fox Forces a non-exclusive, royalty-free, worldwide licence, for as long as the Content is held on the Platform and afterwards as described in sections 18 and 21, to host, store, copy, process, format and display it as needed to operate, secure, improve and promote the Platform and provide its features. This includes:

• showing your RFQs, Bids, messages and Orders to the Organizations entitled to see them;
• showing your profile, promoted Showcases and sponsored Creatives to other Users and, where the Platform publishes them, to visitors of its public pages (category pages may be indexed by search engines);
• using records of activity, in aggregated or anonymised form, to calculate scores, statistics and market insights.

We do not sell your Content. We are not obliged to check Content before it is posted, but we may remove or restrict Content we reasonably believe breaches these Terms or the law and, where appropriate, tell you why. What you write is shown in the language you wrote it in; we do not translate it.

If you send us suggestions or feedback about the Platform, we may use them freely and without any obligation to you.

You must use the Platform lawfully, fairly and in good faith. You must not, and must not help or allow anyone else to:

• agree prices, Bids, territories or customers with competitors, rig Bids, or join any other collusive or anti-competitive arrangement;
• place fake, cover or shell Bids, including through related Organizations, or bid on your own Organization’s RFQs to influence prices (shill bidding);
• post RFQs you do not intend to award, only to collect prices or information;
• try to identify an anonymous Buyer before it accepts your Bid, or another bidder at any time, for example by asking for contact details in Bids or messages;
• misrepresent your identity, ownership, licences, certifications, capacity, experience or location, or the origin, condition or specification of goods or services;
• impersonate any person or organization, including Fox Forces or its Staff;
• offer, give, request or accept any bribe, kickback or other improper benefit to or from the employees or Consultants of a Buyer or Supplier, or our Staff;
• scrape, crawl or bulk-copy data from the Platform, or harvest contact details, other than your own Organization’s data through the API and data export the Platform provides;
• send spam or unsolicited bulk messages or invitations, or use the Platform’s messaging for anything other than the business in hand;
• upload viruses, malware or other harmful code;
• access, or try to access, another Organization’s data, another User’s account or any part of the Platform you are not authorised to use, or test its security without our written permission;
• interfere with, overload or disrupt the Platform, or get around any limit, security control or the verification requirement in section 5;
• offer or source goods or services that are illegal, counterfeit or stolen, or that require a licence you do not hold;
• break applicable sanctions, export-control, anti-money-laundering or anti-corruption laws, or use the Platform to launder money or finance unlawful activity;
• post Content that is defamatory, abusive, discriminatory or obscene, or that infringes intellectual property or privacy;
• manipulate Reviews, Reputation Scores, badges or promotion auctions.

We may investigate suspected breaches, keep related records and cooperate with competent authorities where the law requires; a breach may lead to the measures in section 21.

Commercial information you see about other Organizations, such as RFQ details, specifications, Bids, prices, negotiation history, Orders, payment records and messages, is confidential to the Organizations involved. You may use it only for the transaction concerned and must not disclose it, except to your own staff and advisers who need it and are bound by confidentiality, or where the law requires. This obligation survives after you stop using the Platform.

A Buyer stays anonymous to a Supplier until it accepts, even provisionally, that Supplier’s Bid. Until then, the Supplier does not see the Buyer’s name or exact delivery address. It sees the delivery city, governorate and country, a broad band for the Buyer’s reputation rather than its score, and the RFQ’s description, Line specifications and the Buyer’s messages with common contact details removed. The Platform removes common patterns such as email addresses, phone numbers and web addresses from that text, but cannot catch every way of identifying yourself and does not inspect titles or attachments: a Buyer that names itself in an RFQ’s title, its attachments or its messages may reveal its identity. Suppliers must not try to discover or reveal a Buyer’s identity before acceptance.

Suppliers in a Live Bidding Session never see each other’s identities. A Supplier sees how many Buyers keep it in their supplier lists, never which ones, and a Buyer sees how many Suppliers its RFQ reached and how many opened it, not who they are.

Our Staff may access Organization data where needed to operate the Platform, for example to review verification, handle disputes and reports, moderate content and keep the Platform secure. Staff access to a specific Organization’s records for support happens only through an explicit support session of up to 24 hours, opened with a reason and recorded in that Organization’s audit log.

We process Personal Data in accordance with the Data Protection Law and its executive regulations. Fox Forces is responsible for the Personal Data it processes to run the Platform. Each Organization is responsible for the Personal Data it brings to the Platform about other people, such as its Members, its Consultants and the businesses it invites, and must have a lawful basis for sharing it.

• What we collect: account details (name, email address, an optional mobile number, a password stored only as a secure hash, language and notification preferences, and the version of these Terms you accepted); your Organization’s details, contacts, addresses, documents and bank accounts; the Content you submit; records of activity such as Bids, Orders, payments, Reviews, messages and audit logs; and technical data. We do not record sign-in times, but our servers log the IP address and browser details of each request for security.
• Why we use it: to provide and secure the Platform, verify Organizations, route RFQs, run Orders, calculate reputation, send the notifications you choose, provide support, handle disputes, meet legal obligations and, only with your consent, send marketing such as our newsletter. We do not sell Personal Data.
• Who receives it: other Organizations, only as the Platform’s features require (a Buyer’s identity, for example, only after acceptance); our Staff; service providers that host the Platform and deliver email for us, under confidentiality and data-protection obligations; Consultants and invited businesses (sections 8 and 9); the systems you connect through API keys, webhooks and calendar feeds; and authorities where the law requires. Personal Data is transferred outside Egypt only as the Data Protection Law permits.

We keep data only as long as we need it, under a retention policy built into the Platform. For example, email delivery and profile-view records are deleted after 90 days, email invitations 90 days after the RFQ’s deadline, the record of which RFQ Lines reached a Supplier after 36 months, and reputation events and promotion auction and delivery data after 24 months. Orders and their payment records are financial records that both parties rely on and are kept without a set end date. Backups are kept for 30 days. When an Organization closes, its name and identifying business details are removed or replaced (section 21).

Subject to the conditions of the Data Protection Law, you may ask to know what Personal Data we hold about you and obtain a copy, have it corrected, updated or erased, restrict or object to its processing, withdraw consent, and be told of any breach affecting it. You can correct most details in your account settings, and the Owner and Admins can export their Organization’s data at any time before it closes. To exercise a right, write to info@foxforces.net. You may also complain to Egypt’s Personal Data Protection Center.

For each Organization you belong to, you choose, per kind of notification, to receive email immediately, in a daily summary or not at all; notifications always appear in the Platform itself. Every notification email you can switch off carries a link to stop that kind of email. A notice that an Order’s payout account changed is always sent immediately and cannot be switched off, and neither can account-security emails such as email confirmations and password resets. The newsletter needs your separate consent, which you can withdraw at any time. The Platform uses only the cookies it needs to work, those that keep you signed in and remember your language; a video from a third-party site embedded in a Showcase may set its own once you play it.

The Platform, including its software, design, text, graphics and logos, the Fox Forces name and marks, the category taxonomy as compiled for the Platform, and the scores and analytics it produces, belongs to Fox Forces or its licensors and is protected by intellectual property law.

We grant your Organization a limited, non-exclusive, non-transferable and revocable right to use the Platform for its own business purposes in accordance with these Terms. You must not copy, modify, distribute, sell or rent any part of the Platform, reverse engineer it or attempt to extract its source code (except where the law expressly allows), build a competing service from its data, or use our name or marks without our written permission.

The Owner and Admins can issue API keys, each limited to defined scopes, that let their Organization’s own systems read its data, and register webhook endpoints notified of events such as awards, Order changes and payments. You must keep keys secret, give each only the access it needs and revoke keys you no longer use, and you are responsible for everything done with them and for the systems that receive your data. We may limit or revoke keys or webhooks that are misused or put the Platform at risk. Webhook delivery is best-effort and attempted once, so do not rely on webhooks as your only record.

Each User can subscribe to a calendar feed showing their Organization’s dates, such as RFQ deadlines, bidding windows, deliveries and payment due dates, in Outlook, Google Calendar or a phone. The feed address works without a password, so keep it private; you can reset or revoke it at any time, and it stops when you are removed or suspended from the Organization or the Organization closes.

Email services, calendar apps, video sites linked from Showcases and other third-party services run under their operators’ own terms; we are not responsible for them or for linked websites. Once data leaves the Platform for a system you choose, its handling is your responsibility.

Acting reasonably and proportionately, we may warn you, restrict features, remove Content, revoke Business Verification, or suspend or terminate a User’s account or an Organization’s access, if you breach these Terms or the law, give us false or misleading information, put other Users, the Platform or the public at risk, or if a competent authority requires it. Where practical and lawful, we tell you the reason and give you an opportunity to respond; where there is an urgent risk, a measure may take effect immediately.

Suspension or termination does not cancel Orders already created, or obligations that arose before it, unless the parties agree otherwise or a dispute decision says so. Within an Organization, the Owner and Admins can suspend or remove Members; a suspended Member keeps their place but cannot act for it.

An Organization is closed only through a closure request submitted by its Owner. Our Staff review every request, and no Organization is ever closed automatically. A closure request cannot be approved while:

• any of the Organization’s Orders, as buyer or supplier, is still in progress or disputed; or
• any Instalment owed by or to the Organization remains unpaid, including one not yet due.

When closure is approved, the Organization’s open Bids are withdrawn, its open RFQs are closed, its listings are archived, its promotion stops, its API keys stop working, its webhooks and calendar feeds are removed, pending team invitations are revoked, every Member is told by email, and its Members can no longer act for it. Its name and identifying business details are removed or replaced, while records other Organizations need for their own transaction history, such as completed Orders, payments and Reviews, are kept rather than deleted. Closure cannot be undone, and a closed Organization can no longer export its data, so the Owner should export anything the Organization wishes to keep before requesting closure.

You may stop using the Platform at any time. To leave an Organization, ask its Owner or an Admin to remove you; to close your personal account, write to info@foxforces.net. Provisions that by their nature are intended to survive, including sections 10 to 12, 15, 17, 18 and 22 to 26, continue to apply after termination or closure.

The Platform is a marketplace and record-keeping tool for businesses, provided “as is” and “as available”. To the fullest extent Egyptian law permits, we give no assurance that it will be uninterrupted, secure or error-free, or that information on it is accurate, complete or current. In particular:

• we do not check, and are not responsible for, what Organizations say about themselves, their goods, services, prices, certifications or capacity, or the payment records they enter;
• verification tiers, Reputation Scores, badges, Reviews, rankings, insights and statistics are aids to your judgement, not advice or guarantees; your commercial decisions and checks remain your own;
• notifications, emails, real-time updates, calendar feeds and webhooks may be delayed or fail; the Platform’s records and clock are the reference for deadlines and Live Bidding Sessions;
• we may suspend all or part of the Platform for maintenance or security, or for reasons beyond our control.

To the fullest extent Egyptian law permits, Fox Forces is not liable for any loss arising from the agreements, Orders, goods, services, payments, conduct or Content of Organizations, Users or Consultants, including non-delivery, defects, delay, non-payment, late payment or fraud by another party.

We are not liable for any indirect or consequential loss, or for any loss of profit, revenue, business, contracts, opportunity, goodwill or data, however it arises.

Our total liability to you and your Organization for all claims arising out of or in connection with the Platform or these Terms is limited to the total amount your Organization paid to Fox Forces in the twelve months before the event giving rise to the claim.

We are not liable for failure or delay caused by events beyond our reasonable control, such as network, hosting or email outages, cyber-attacks, government action, epidemics, war or natural disasters.

Nothing in these Terms limits or excludes our liability for fraud or gross negligence, or any other liability that cannot be limited or excluded under Egyptian law.

Your Organization will compensate Fox Forces, its personnel and its service providers for all claims, losses, liabilities, penalties, costs and reasonable legal fees arising from:

• a breach of these Terms or of the law by the Organization or its Members;
• the Organization’s Content;
• the Organization’s agreements and dealings with other Organizations, including Orders, goods, services and payments;
• invitations the Organization sends through the Platform;
• the acts and decisions of the Organization’s Consultants.

We will notify you promptly of any such claim, and you will cooperate with us in dealing with it.

We may change these Terms from time to time, for example to reflect new features, changes in the law or in how the Platform operates. Each version is dated, and the current version’s date is shown at the top.

If a change is material, we will tell you before it takes effect, through the Platform or by email, and you will be asked to accept the new version the next time you use the Platform; we record which version you accepted and when. You need to accept it to continue using the Platform. If you do not, you must stop using the Platform, and your Organization’s Owner may request closure under section 21.

Changes that are not material, such as corrections and clarifications, and changes required urgently by law take effect when published. No change applies retroactively to Orders created, or promotion auctions won, before it takes effect.

We may also change, add or withdraw features; where a change materially reduces a feature you rely on, we will try to give reasonable notice.

These Terms, and any dispute or claim arising out of or in connection with them or the Platform, are governed by the laws of the Arab Republic of Egypt.

The courts of Cairo have exclusive jurisdiction over any such dispute, without prejudice to any mandatory rule of Egyptian law on jurisdiction. Before going to court, we encourage you to write to us at info@foxforces.net so that we can try to resolve the matter amicably.

• If any provision of these Terms is found invalid, the remaining provisions stay in force.
• A delay in enforcing a provision is not a waiver of our right to enforce it.
• You may not transfer your rights or obligations under these Terms without our written consent; we may transfer ours to a successor operator of the Platform, with notice to you.
• These Terms, with the feature rules referred to in section 1, are the entire agreement between you and Fox Forces about the Platform.

The Platform is operated by Fox Forces, the operator of foxforces.net. For questions about these Terms, privacy requests, reports of misuse or security concerns, write to info@foxforces.net, or use the contact form on our website.

We may send notices to you at the email address of your account or of your Organization’s Owner, or display them on the Platform. Notices to us must be sent to info@foxforces.net.